Terms of Service
Last updated: 10/11/2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Use of Our Services
Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One account per person or entity
Acceptable Use
- Use services only for lawful purposes
- Do not violate any applicable laws or regulations
- Do not interfere with or disrupt our services
- Do not attempt to gain unauthorized access
Orders and Purchases
Product Information
- We strive for accuracy in product descriptions and pricing
- Colors may vary due to display settings
- We reserve the right to correct errors
- Product availability is subject to change
Order Acceptance
- All orders are subject to acceptance and availability
- We may refuse or cancel orders at our discretion
- Payment authorization does not guarantee order acceptance
- Order confirmation will be sent via email
Pricing and Payment
- All prices are in Indian Rupees (INR) unless stated otherwise
- Prices include applicable taxes where required
- Payment is required at the time of order
- We accept various payment methods as displayed
Shipping and Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You must inspect items upon delivery
- Additional charges may apply for remote locations
- We are not liable for delays due to circumstances beyond our control
For detailed shipping information, please visit our Shipping Policy page.
Returns and Refunds
- Items must be returned within 7 days of delivery
- Items must be in original condition with tags attached
- Some items may not be eligible for return (personal care, intimate items)
- Return shipping costs may apply
- Refunds will be processed to the original payment method
- Processing time for refunds is 7-14 business days
Intellectual Property
- All content on our website is owned by CaseHYP or licensed to us
- You may not copy, reproduce, or distribute our content without permission
- Our trademarks and logos are protected intellectual property
- User-generated content may be used by us for promotional purposes
- You grant us a license to use any content you submit
Disclaimers and Limitations
Service Availability
- Services are provided "as is" without warranties
- We do not guarantee uninterrupted service
- We may suspend or terminate services at any time
- Technical issues may affect website functionality
Limitation of Liability
- Our liability is limited to the amount paid for the product
- We are not liable for indirect or consequential damages
- Force majeure events are beyond our control
- Some jurisdictions may not allow these limitations
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Mumbai, India.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: helpcasehyp@gmail.com